What We Think

How to start blogging - A guide for business bloggers

The Connected Brands Index

A first-of-its-kind research report which gauges the quality and performance of a brand’s presence in networks.

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Our Vision of Digital Marketing

YOUR CUSTOMERS HAVE BEEN SET FREE

They no longer exist in passive broadcast channels but, enabled by the internet, in connected networks of experience and information that they use to make all their decisions – and in which they are fully in control.

In this world, brands need a new approach – they need to learn to live and be valued in their customers’ networks.

Brands that are VISIBLE, USEFUL, USABLE, DESIRABLE and ENGAGED in their customers’ networks will succeed.

We call them CONNECTED BRANDS.

LATEST RESEARCH

Automotive - How to engage with your audience

How to Plan a Content Strategy

How brands can create useful content that users will want to read and share.

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short breaks travel search

How People in the UK Search Online for Travel Breaks

A look into the search landscape for short breaks and related categories.

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US Christmas search analysis

US Retail Analysis Around the 2010 Christmas Season

An analysis of paid search data from some of iCrossing's largest retail clients in the US

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Facebook challenges

Facebook Challenges: 8 Quick Tips For Developing a Facebook Strategy

What do brand and media owners need to bear in mind when it comes to Facebook?

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Women in digital

Women in Digital: Understanding Women's Digital Behaviour.

Women's digital habits, how they use digital, what they use it for, how they search and how they behave online.

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Travel insurance

Travel Insurance: How People Search for Insurance

Understanding search opportunities in the online travel insurance space.

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Search and social during world cup

World Cup Research: Search and Social Media During the World Cup.

Connecting brands: Understanding the search and social media impact of the world cup.

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Blogging for Business

How to Start Blogging: A Guide for Business Bloggers

An e-book that considers how to start blogging for business.

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Optimising for users not search engines

Optimising for Users Not Search Engines

An article that explores how to build a sustainable brand in a connected world.

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Brands in Networks

Brands in Networks

An e-book that considers how open online networks are revolutionising the position of brands and the role of marketing.

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Trademark Turf Wars

Trademark Turf Wars

The article considers the recent announcement by Google around the changes in its trademark policy.

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What is Social Media

What is Social Media?

An e-book that introduces the different forms of social media - from blogs and social networks to wikis and virtual worlds.

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