Senior Account Manager
Do you have what it takes to work at one of the world’s leading digital marketing agencies? Do you want to work where innovation, creativity and passion are integral to the success of the business? Would you like to use your intelligence and drive to help some of the world’s leading companies bring their brands to life online?
iCrossing require an Senior Account Manager to proactively retain and develop the client relationship and income to iCrossing. You will be responsible for a portfolio of Blue Chip clients and manage your portfolio as though you are managing your own business. You will be the link between the client and the iCrossing’s operational team.
Personal Characteristics:
· A relationship builder able to develop trust and confidence with their client
· Highly commercial
· Empathetic and collaborative
· Decision-maker
· Focused and determined
· Gravitas
· Deep interest in business and marketing strategy
Skills, Knowledge & Experience Required:
· Proven ability to develop deep long lasting relationships with senior client contacts
· Proven ability to retain client portfolio to agreed KPI’s
· Proven ability to develop increased revenue from their client portfolio
· Proven ability to drive delivery of the campaigns for their client portfolio to a high quality
· Consistent high net promoter scores from their client contacts
· Strong client management and relationship skills
· A deep and thorough understanding of their clients businesses and vertical markets in which they operate
· Proven ability to establish client objectives and manage client expectations
· An established record of having a “can do” attitude
· Proven record of keeping their promises to clients
· A thorough understanding of iCrossing’s product portfolio and its benefits
· Strong listening and questioning skills with acute attention to detail
· Confidence in presenting technical and marketing information in a variety of mediums to senior client contacts
· Strong communication skills in all disciplines including written, oral, email and presentation
For more in-depth details regarding the role pelase download th job description
What We’ll Give You In Return:
· Training and development at one of world’s leading digital marketing agencies
· Unrivalled career progression
· Competitive salary package plus excellent perks and benefits
· An inspiring team to work with
Company Information:
iCrossing UK is a digital marketing agency that specialises in search and social media.
We design & build search and social media strategies for some of the world’s biggest brands, including The Coca-Cola Company, Toyota, Virgin, Bank of America, and TK MAXX.
iCrossing UK is part of iCrossing, one of the world’s largest, digital marketing agencies, which employs 750 staff in 18 offices around the globe, including 125 staff based at UK offices in London and Brighton.
iCrossing has won numerous accolades, including the number one-ranked agency for both paid and natural search in Forrester Research’s 2009 Wave report of US search marketing agencies, OMMA’s Search Agency of the Year, Best Use of Search at the Revolution Awards and a finalist for Revolution’s Agency of the Year award. We are also the only agency with two Forrester social-media case studies to its name.
iCrossing is a unit of Hearst Corporation, one of the world's largest diversified media companies.
To Apply For This Post:
Please email your CV and covering letter to jobsREMOVE@icrossing.coME.uk. A member of our recruitment team will be in touch within 5 working days.
Strictly no recruitment agencies please
