Digital Project Manager

Ensuring iCrossing UK delivery teams consistently deliver high quality service, on time and to budget by managing client delivery projects to enable us to fulfil our contracted promises to clients.

Working within the iCrossing Programme team, you’ll receive support from your immediate colleagues and broader iCrossing crew. You will be expected to be open, honest and transparent in your day-to-day communications with the client and internally. You will also be expected to keep abreast of the latest developments in the business and the digital landscape, continually promoting how these can contribute to increased client satisfaction. Finally, if that isn’t enough, you’ll be expected to research and explore new areas of business thought and contribute back to iCrossing and the Programme team.

MAIN DUTIES

  • Gather requirements to develop detailed project plans and project estimations to task level
  • Monitor project pipeline and contribute recommendations for required assets and resources
  • Proactively identify upcoming conflicts and resource gaps
  • Develop and constantly update companywide Master Project Plan to assist in resource planning across our network
  • Serve as primary interface with Client on project planning and management
  • Serve as primary interface between requests and partner/outside project managers.
  • Relay timing/costs as needed to key stakeholders.
  • Work with team to develop workflows and creative architecture
  • Contribute in creative brainstorms to improve the quality of our products and services
  • Contribute to maintaining a pool of competent freelancers/vendors to be used as resource needs dictate.

DELIVERY DUTIES

Manage project scope including:

  • Management and documentation of project kick-off meetings (internal and external)
  • Contribute to development of and then manage ongoing project timelines
  • Monitoring and maintaining internal and external milestones
  • Change request management and validation
  • Facilitation of project meetings both internal and external
  • Review of all project deliverables for quality and accuracy
  • Tracking of features and requirements for design and development
  • Maintenance of project documentation
  • Communication of project status to internal and external stakeholders
  • Identification and communication of project risks and assumption
  • Keep senior management informed of the day-to-day activity, of any conflicts, delays, or any other unusual situations that may affect the orderly flow
  • Work with colleagues and management to develop and improve operational efficiencies including, but not limited to the following processes and procedures:
    / Estimating and Planning
    / Resource Management
    / Quality Assurance
    / Scope Management
    / Project Management

Quality and reporting

• To ensure that our project delivery is best in class
• To ensure that relevant external standards are understood and incorporated where appropriate within programmes
• To ensure that all delivery project teams understand how quality relates to them and their role in delivery
• To ensure all delivery projects have detailed QA activities planned, implemented and reported

COMPANY INFORMATION 

iCrossing UK is a digital marketing agency that specialises in search, social and creative media.

We design and build search, social and creative digital strategies for some of the world’s biggest brands, including The Coca-Cola Company, Toyota, Virgin, Bank of America, and TK MAXX.

iCrossing UK is part of iCrossing, one of the world’s largest, digital marketing agencies, which employs over 700 staff in 13 offices around the globe, including 125 staff based at UK offices in London and Brighton.

iCrossing has won numerous accolades, including the top-ranked agency in the Forrester Q1 2011 Search Agency Wave, OMMA’s Search Agency of the Year, Best Use of Search at the Revolution Awards and a finalist for Revolution’s Agency of the Year award. We are also the only agency with two Forrester social-media case studies to its name.

 iCrossing is a unit of Hearst Corporation, one of the world's largest diversified media companies

/ DOWNLOAD THE DIGITAL PROJECT MANAGER JOB DESCRIPTION

Note: iCrossing  is committed to Equal Opportunities. Personal information relating to name, address, age and nationality will not be used as criteria for short-listing.

To apply for this post

Please email your CV and covering letter to jobsREMOVE@icrossing.coME.uk. Please state your salary expectations.

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