23.06.21

Privacy Policy

Your privacy matters

This Website Privacy Notice (the “Notice”) describes how iCrossing Limited and its affiliates (collectively, “iCrossing,” “we,” “our” or “us”) handle personal information that is collected on www.icrossing.co.uk. This Notice describes how we can use this personal information and with whom we may share it. This Site is primarily directed to our clients and prospective clients, and to potential job applicants. This Site is not directed to individuals who are looking for digital marketing services for their personal, family, or household purposes.

This Notice applies only to personal information that iCrossing collects on or obtains through this Site and not to any information that we collected through other methods or our services, including the services we provide to our clients.

For purposes of this Notice, “personal information” refers to information or combinations of information that could reasonably allow you to be identified.

What personal information do we obtain?

Information you provide

If you choose to subscribe to our B2B newsletter or contact us by email or otherwise, we collect the contact information that you provide us which may include your name, company name, job title, email address, phone number, and any other information you may choose to provide us when you contact us.

Information Automatically Collected About Your Visit

We may automatically receive certain information when you visit our Site, including through cookies and other tracking technologies, such as pixel tags. We use cookies and tracking technologies to collect your IP address, cookie or other unique identifiers, device ID and device type, ISP provider, browser type, access times and referring URLs, the pages and content you view on our Site, the search terms you enter on our Site, and the actions you take on our Site.

Third parties may also collect information from the Site using cookies and other tracking technologies. These third parties collect data directly from your web browser, and their processing of the information collected is subject to their own privacy policies.

For more information on the cookies and tracking technologies on the Site, see our Cookies Policy.

Information We Obtain From Other Sources

We may obtain your contact information from organisers of industry events or conferences, through clients and referrals, or other sources such as LinkedIn or ALF. This information generally consists of your business contact information such as your name, title, email, address and phone number. 

Interest-Based Advertising

On our Site, we and third parties may collect information about your online activities to provide you with advertising about services or products tailored to your interests. You may see certain ads on other websites because we or such third parties participate in advertising networks. Ad networks track your online activities over time by collecting information through automated means, including through the use of cookies, web server logs and web beacons. The information ad networks may collect includes information about your visits to websites that participate in the relevant advertising networks, such as the pages or advertisements you view and the actions you take on the websites. This data collection takes place both on our Site and on third-party websites or apps that participate in the ad networks. This process allows us and third parties to deliver more tailored advertising. In addition, it helps us track the effectiveness of our marketing efforts. To learn how to opt out of certain ad network interest-based advertising, click here. Visitors from the EU can click here

Social Media Widgets

The Site includes social media functions, such as Instagram, LinkedIn, Twitter and YouTube widgets. These widgets may collect information about which pages you visit on the Site and the IP address of the device you use to connect to the internet. The widgets may also set a cookie to ensure the features are functioning properly. Social media functions and widgets are hosted either by a third party or directly on the Site. Your interactions with the social media functions and widgets located on the Site are governed by the privacy policies of the companies that provide them. If you use any of the social media functions or widgets on this Site, we strongly suggest you review the privacy policies of the companies that provide those functions and features.

Job Application Through Our Careers Pages

If you submit a job application on our careers pages, you may provide your name, email address, phone number, information regarding your education and employment history, demographic information (e.g., salary, age, nationality), and any other information contained in your resume or cover letter. You also may choose to provide us with access to certain personal information stored by third parties such as social media sites (e.g., LinkedIn). The information we may receive varies by site and is controlled by that site. By authorising iCrossing to have access to this information, you agree that iCrossing may collect, store and use this information in accordance with this Notice. In addition, in connection with your job application for a position with us, we may receive personal information from current and past employers, employment and recruiting agencies (e.g., resumes and references), references, government agencies, educational institutions, certification bodies, and other third parties.

How do we use the personal information we collect?

Our primary purposes for processing your personal information are:

  • providing you with the information you request from us and communicating with you in response to your correspondence or other requests;

  • providing you with iCrossing services and other offerings;

  • providing, maintaining, and protecting the Site;

  • detecting, preventing, and responding to violations of this Notice, violations of law, or other misuse of the Site;

  • complying with the legal obligations to which we are subject and cooperating with regulators and law enforcement bodies; and

  • supporting our business operations.

We use the personal information we obtain in connection with the operation of this Site for the following additional purposes:

  • marketing and advertising our services;

  • customising your experience when using the Site;

  • personalising the marketing messages we send to you to make them more relevant and interesting;

  • improving the Site and the services we provide; and

  • generating and analysing statistics about your use of the Site.

If you submit a job application through our careers pages, we use the information you submit to process your application, assess your skills and interest in career opportunities at iCrossing, conduct background checks (as permitted by applicable law), and communicate with you about your application, requests, questions or comments.

How is your personal information secured and stored

We maintain reasonable administrative, technical, and physical safeguards designed to safeguard the personal information we collect through this Site. However, no information system can be 100% secure, so we cannot guarantee the absolute security of your information. Moreover, we are not responsible for the security of information you transmit to the Site over networks that we do not control, including the Internet and wireless networks.

How is your personal information secured and stored

We maintain reasonable administrative, technical, and physical safeguards designed to safeguard the personal information we collect through this Site. However, no information system can be 100% secure, so we cannot guarantee the absolute security of your information. Moreover, we are not responsible for the security of information you transmit to the Site over networks that we do not control, including the Internet and wireless networks.

Third-party website links and features

This Site may contain links to third-party websites or features. iCrossing is not responsible for the collection and use of your personal information by such third parties that are not under our control. We encourage you to review the privacy policies applicable to third-party websites or features.

Marketing choices

When you receive promotional communications from us, you may indicate a preference to stop receiving further promotional communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the promotional e-mail you receive or by contacting us as described in the Contact Us section below. We may still send you relationship and/or transactional (non-marketing) emails regarding our services, and notices of updates to our Notice if we choose to provide such notices to you in this manner.

Changes to this website privacy notice

We may update periodically this Notice and without prior notice to you to reflect changes in our personal information practices. If we make changes to this Notice, we will post a new Website Privacy Notice on this page. We encourage you to review our Notice periodically to remain informed of changes that may have occurred.

We must have a legal basis to process your personal information. In most cases the legal basis will be one of the following:

  • to fulfil our contractual obligations to you, for example to provide the services you request. Failure to provide this information may prevent or delay the fulfilment of these contractual obligations;

  • to comply with our legal obligations, for example to respond to legally binding requests from regulators, law enforcement authorities or other government authorities;

  • to meet our legitimate interests, for example to understand how you use the Site, to improve the Site, to identify new business opportunities, and to communicate with you regarding products and services that may be of interest to you. When we process personal information to meet our legitimate interests, we put in place safeguards to protect the information and your privacy;

  • to exercise our legal rights where it is necessary to do so, for example to detect, prevent and respond to fraud claims, intellectual property infringement claims or violations of law.

We may obtain your consent to collect and use certain types of personal information when we are required to do so by law. If we ask for your consent to process your personal information, you may withdraw your consent at any time by contacting us using the details provided above.

We will keep your personal information for as long as we have a relationship with you. Once our relationship with you has come to an end, we will retain your personal information for a period of time that enables us to:

  • Maintain business records for analysis and/or audit purposes;

  • Comply with record retention requirements under the law;

  • Defend or bring any existing or potential legal claims;

  • Deal with any complaints regarding the services;

  • Enforce our commercial agreements.

Your rights

You have certain rights regarding your personal information, subject to local law. These include the following rights to:

  • request access to your personal information;

  • request that we rectify the information we hold about you;

  • request that we erase your personal information;

  • request that we restrict our use of your personal information;

  • object to our use of your personal information;

  • request that we provide you with certain personal information that you have provided in a usable electronic format and transmit it to a third party (right to data portability);

  • lodge a complaint with your local data protection authority.

If you would like to discuss or exercise such rights, please contact us at the details listed below. We encourage you to contact us to update or correct your information if it changes or if the personal information we hold about you is inaccurate.

We are committed to working with you to obtain a fair resolution of any complaint or concern about your privacy. If, however, you believe that we have not been able to assist with your complaint or concern, you have the right to make a complaint to the data protection authority.

 If you would like to discuss or exercise such rights, or if you wish to withdraw your consent to the processing of personal information for purposes other than those that are considered necessary to the existence, maintenance, and compliance of our legal relationship, please contact iCrossing UK by using the contact information provided in the Contact Us section of the Site.

Contact us

If you have any questions about this Notice or our use of your personal information collected through the Site, please contact iCrossing UK by using the contact information provided in the Contact Us section of the Site.

CONTACT US