Connect-iCrossing U.K. | Oct 15, 2014 This week we’re humanising data at the Joy of CX
Data is all very well and good, but unless you are using it to draw actionable insights in order to understand your audience better and to ensure the best experience for your customers, then what’s the point?
Oct 15, 2014 | The Drum Sam Fenton-Elstone makes number 36 in the top 100 Digerati
Oct 3, 2014 | Econsultancy Conducting a content check-up
Oct 3, 2014 | Brand Republic Why being customer-centric is not about generating brand love
Oct 2, 2014 | Campaign Has Google become too powerful?